Privacy Policy
Personal Data Protection Policy of Comercial Labor GDPR and LOPDGDD
Comercial Labor, S.A., hereinafter referred to as "Comercial Labor," informs users of the website about its policy regarding the processing and protection of personal data of users and clients that may be collected through browsing or contracting services via its website.
In this regard, compliance with the current regulations on personal data protection is guaranteed as follows:
— General Data Protection Regulation – GDPR
— LOPDGDD
The Customer's data will be processed for the purpose of managing, providing, expanding, improving, and adapting the services offered on our website, using it to maintain the business relationship, promotional and advertising activities of our products that may be of interest to the Customer.
The newsletter and commercial communications will always be carried out prior to the explicit consent of the Client. Appropriate information about our offers will be provided according to the Client's preferences based on the study and segmentation of the personal and commercial information that we have in our files as a result of their access to our website.
The operations planned to carry out the treatment are:
— Sending commercial advertising communications via email, SMS, social communities, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by Comercial Labor and will be related to its products and services, or those of its collaborators or suppliers with whom it has reached any promotional agreement. In this case, third parties will never have access to personal data.
— Conduct statistical studies.
— Process orders, requests, or any type of petition made by the user through any of the contact methods available to them.
— Send the website's newsletter.
Customer data retention
The Client's data will be retained as long as there is a mutual interest in maintaining the purpose of processing, and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymization of the data or the complete destruction of the same.
Customer data communication
LABComercial assures and guarantees that the Client's data will be transferred to third parties when it is intended for the maintenance and proper functioning of the website, the execution and monitoring of the commercial relationship, and the improvement of the quality of its service.
Rights that assist the user
The Client has the right to:
— Withdraw consent at any time.
— Access, rectification, portability, and deletion of your data, as well as the limitation of its processing.
— File a complaint with any competent entity or authority if you believe that your rights have not been properly addressed: for example, the Spanish Agency for Data Protection or to the Catalan Data Protection Authority.
The Client will find a checkbox in the contact form or any other form on our website that must be checked mandatory:
In the text "I have read and accept the privacy policy," you will be able to click a link that will take you to this same page where all the information related to data processing is provided.
By checking the box, the Customer expressly and freely agrees that their data is necessary to address their request, and the inclusion of data in the remaining fields is voluntary.
The Client guarantees that the personal data provided is accurate and is responsible for communicating any modifications to it.
It is expressly guaranteed that personal data will be transferred to third parties solely for the purpose of carrying out the contracted services and will never be transferred to third parties that are not related to the direct service. The transfer of data to third parties will be understood as included in the contracting of the service. In the event that any type of transfer of personal data is made, explicit, informed, and unequivocal consent will be requested in advance from the Client.
All the data requested through the website is mandatory, as it is necessary for providing optimal service to the Customer. If all the data is not provided, there is no guarantee that the information and services provided will fully meet your needs.
In accordance with the provisions of the current regulations on personal data protection, we are complying with all the provisions of the regulations for the processing of personal data under your responsibility: specifically with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
It is guaranteed that appropriate technical and organizational policies have been implemented to apply the security measures established in order to protect the rights and freedoms of the Clients, and that they have been provided with the necessary information to exercise them.
Online dispute resolution offers an extrajudicial, free, simple, efficient, quick, and affordable solution for disagreements arising from online transactions. This resolution pathway is designed to resolve conflicts between consumers and merchants in e-commerce transactions. Its application is for countries belonging to the European Union, Norway, Iceland, and Liechtenstein.
According to Article 14.1 of Regulation (EU) 524/2013, the European Commission provides a free online platform for the resolution of disputes between the user and the provider. This platform allows conflicts to be resolved without the need to go to court, with the intervention of a third party, known as the Alternative Dispute Resolution Body, which acts as an intermediary between the parties.
This organization is neutral and will engage in dialogue with both parties to reach an agreement, ultimately being able to suggest and/or impose a solution to the conflict.
For more information, check the following link on the platform to this organization:http://ec.europa.eu/consumers/odr/